Members – FAQ

Frequently Asked Questions

Pre-Launch FAQ

Firstly, thank you for your application. We have received quite a few applications during our initial membership drive, and it does take some time to go through each one manually and verify. We are approving members in batches, and we expect to complete this by January 2018. We haven’t forgotten about you! We will email you throughout the process to keep you up to date with how we are tracking.

Category: Pre-Launch FAQ

Your details are kept completely safe on our database until the approval process begins and the members discounts directory is open. We take privacy very seriously. We will never ask you for financial information or any other sensitive personal details.

Category: Pre-Launch FAQ

We require only a suburb and post code for True Heroes members. We ask for this to increase the accuracy of the Member Discount Directory’s Geo-Location technology

Category: Pre-Launch FAQ

We are absolutely NOT a scam. We don’t ask for any sensitive financial or personal information from our members. We are located on Bourke St in Melbourne and our details are listed on our website. Feel free to come visit if you are in the area!

Category: Pre-Launch FAQ

True Heroes membership is completely free! We need you to spread the word and help us build our base. In fact, we want to reward you as a member. Costs are only relevant to participating businesses who advertise in the True Heroes Members Discount Directory and offer you discounts!

Category: Pre-Launch FAQ

We hope to open up the discount directory in Jan 2018 with applications being approved a few weeks before.

Category: Pre-Launch FAQ

Help us build our True Heroes base. The concept is simple, we want to reward you for the work you do, but we need a powerful number of members to demonstrate to businesses why they should offer discounts and list in the members discounts directory.  Recommend us to your eligible friends, family co-workers or students to not only help us help you but to go in the draw to win some funky prizes.

Category: Pre-Launch FAQ

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True Heroes is a great avenue for local and national businesses to give back to our nurses and carers by advertising their business in the True Heroes Discounts Directory and providing an offer or discount to our members. Here at True Heroes, we believe our carers deserve recognition for the hard work they do.

This is not your average directory – Businesses must provide an offer or discount on their products and services outside of their normal pricing to our members of True Heroes.

Let’s show them we are thankful.


True Heroes is your one-stop-shop for exclusive discounts and special offers on a variety of products and services…because of the sacrifice you make each day in the community.

Business listings inside the Discount Directory support the work you do, and are providing these promotions exclusively for you!
So what are you waiting for? Are you a nurse or carer? Are you studying to become one? Membership is free!

Sign up today!

Find Us

607 Bourke St
Melbourne, VIC 3000

Monday—Friday: 9:00AM–5:00PM